Frequently Asked Questions
Find answers to common questions about our products, services, ordering process, and more.
Tap the green Buy button on any product. WhatsApp opens with a pre-filled order message — just hit send. Our team confirms availability, shares payment options, and arranges delivery or pickup.
The Champions collection features modern pieces crafted with the character and detail of antique design. Each item is reviewed by our curators for authenticity of style, condition, and provenance.
Yes. We arrange delivery across Kenya and can coordinate regional shipping on request.
Absolutely. We fabricate mirrors in any shape and size — rectangles, arches, circles, and custom silhouettes. Send us your dimensions and we'll quote within one business day.
Yes. Our installation team handles everything from small wall mirrors to large glass partitions and balustrades. Installation is included in your quote.
Some pieces in the Champions collection are available right away, while others are made to order. Custom work typically takes 2–4 days for smaller jobs, and anywhere from 4 days to 2 weeks—or up to 4 weeks—depending on the complexity of the project. Standard lead time is 4–6 weeks from approved drawings and deposit. For larger commercial fit‑outs, timelines may be longer based on quantities, but we’ll provide a clear schedule in your quote.
Yes. Home furniture carries a 12-month workmanship warranty. Commercial furniture carries a 24-month workmanship warranty.
Absolutely. We work in mahogany, acacia, cypress, and oak, with a range of stains and upholstery options. Tell us your preferences in the quote form.
Yes. We fabricate strictly to your engineer's drawings and specifications. Send us your drawings via the quote form and we'll respond within one business day.
Yes. Our crew handles delivery and on-site erection. We can also arrange galvanising and powder coating as part of the project.
Our workshop and showroom are on Top Town Road, Kikuyu, Kenya. Visit us by appointment or reach us on WhatsApp.
We aim to respond to all quote requests within two hours on a business day. For urgent enquiries, message us on WhatsApp.
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